Returns & Exchange Policy
Thanks for shopping at Coco Ako
If you are not entirely satisfied with your purchase, we're here to help.
You have 15 days to return an item from date of receipt of item.
To be eligible for a return, your item must be unused and in the same condition that you received it, and in original packaging.
Your item needs to have a receipt or proof of purchase.
Please email us at Retruns@cocoako.com
Once we receive your item, it will be inspected and you will receive notification that it has been received and also on the status of your refund.
If your return is approved, we will initiate a refund to your card or original method of payment. You will receive the refund within a certain number of days; depending on your card issuer.
If you receive a refund, the cost of return shipping will be deducted from your refund.
Coco Ako will accept returns if product not as described, buyer pays return shipping fee; or keeps the product and agrees to a partial refund.